The walk-up lobby window (#6) at 1740 W. Adams Street is open to the public between 8:00 a.m. and 5:00 p.m. to drop off documents only. Lobby window personnel are unable to address any questions. Please email Board staff with your questions instead.
Submission of Documents:
To submit materials in support of an application, please provide the appropriate submissions email address to the verifier (forms, transcripts, license verifications, certifications, etc.)
Behavior Analysts: [email protected]
Psychologists: [email protected]
Board Staff
Direct questions to the appropriate staff members below.
Executive Director
Heidi Herbst Paakkonen, MPA
Email: [email protected]
Deputy Director
Jennifer Michaelsen, MPA (Claims, Complaints, Investigations)
Email: [email protected]
Licensing Specialist - Behavior Analysts
Zakiya Mallas (Behavior Analyst Initial Applications Only)
Email: [email protected]
Licensing Specialist - Psychologists
Kathy Fowkes (Psychologist Initial Applications Only)
Email: [email protected]
Program Projects Specialist
Krishna Poe (Licensee Queries, Renewal apps, CE, Verifications, Public Record Requests, Address Changes)
Email: [email protected]
General Information - (602) 542-8162
Fax: (602) 926-8095
For Referrals and Specialties of Psychologists Call:
Arizona Psychological Association (AzPA) -- (480) 675-9477
Granite Mountain Psychological Society -- (928) 717-0521
Northern Arizona Psychological Society -- (928) 600-2092
Southern Arizona Psychological Association -- (520) 325-4837
For Referrals and Specialties of Behavior Analysts, Email:
Arizona Association for Behavior Analysis (AzABA) -- [email protected]
Arizona Ombudsman/Citizens’ Aide
Citizens have the right to file a complaint about an administrative act of a state agency with the Office of the Ombudsman-Citizens' Aide. This office may be able to assist you in resolving your complaint. You may contact the Ombudsman-Citizens' Aide as follows:
Phoenix: (602) 277-7292
Statewide toll-free: 1-800-872-2879
Website: https://www.azoca.gov/
Non-Discrimination Policy
The Arizona Board of Psychologist Examiners is committed to ensuring that all its employees can work in an environment free from harassment, discrimination, and retaliation. The agency's Non-Discrimination Policy is here.