The walk-up lobby window (#6) at 1740 W. Adams Street is open to the public between 8:00 a.m. and 5:00 p.m. to drop off documents only. Lobby window personnel are unable to address any questions. Please email Board staff with your questions instead.
Please note, the Arizona Board of Psychologist Examiners office is moving to Suite 2430 on September 13, 2024.
As of 09/13/2024, the Board's mailing address changes to:
1740 W. Adams Street, Suite 2430
Phoenix, AZ 85007
Submission of Documents:
To submit materials in support of an application, please provide the appropriate submissions email address to the verifier (forms, transcripts, license verifications, certifications, etc.)
Behavior Analysts: [email protected]
Psychologists: [email protected]
Board Staff
Direct questions to the appropriate staff members below.
Executive Director
Heidi Herbst Paakkonen, MPA
Email: [email protected]
Deputy Director
Jennifer Michaelsen, MPA (Claims, Complaints, Investigations)
Email: [email protected]
Licensing Specialist - Behavior Analysts
Zakiya Mallas (Behavior Analyst Initial Applications Only)
Email: [email protected]
Licensing Specialist - Psychologists
Kathy Fowkes (Psychologist Initial Applications Only)
Email: [email protected]
Program Projects Specialist
Krishna Poe (Licensee Queries, Renewal apps, CE, Verifications, Public Record Requests, Address Changes)
Email: [email protected]
General Information - (602) 542-8162
For Referrals and Specialties of Psychologists Call:
Arizona Psychological Association (AzPA) -- [email protected]
Granite Mountain Psychological Society -- (928) 717-0521
Northern Arizona Psychological Society -- (928) 600-2092
Southern Arizona Psychological Association -- (520) 325-4837
For Referrals and Specialties of Behavior Analysts, Email:
Arizona Association for Behavior Analysis (AzABA) -- [email protected]
Arizona Ombudsman/Citizens’ Aide
Citizens have the right to file a complaint about an administrative act of a state agency with the Office of the Ombudsman-Citizens' Aide. This office may be able to assist you in resolving your complaint. You may contact the Ombudsman-Citizens' Aide as follows:
Phoenix: (602) 277-7292
Statewide toll-free: 1-800-872-2879
Website: https://www.azoca.gov/
Non-Discrimination Policy
The Arizona Board of Psychologist Examiners is committed to ensuring that all its employees can work in an environment free from harassment, discrimination, and retaliation. The agency's Non-Discrimination Policy is here.