UPDATE - Portal Now Open for May & June License Renewals
The Arizona Board of Psychologist Examiners ("Board") appreciates your patience and understanding during the agency's transition from the eLicensing platform to our new Thentia Cloud system. You are eligible to submit your license renewal application 60 days prior to your expiration date.
You may now access the PORTAL to renew your license. Please allow 7-10 business days for Board staff to review and approve your application. You will receive notification via email once approved and may print your own wallet card/license.
Follow these steps to renew your license:
Click the Forgot Password button.
Enter the email address you have on file with the Board and click Reset Password. Check that email account, INCLUDING THE JUNK/SPAM FOLDER (for the email from Thentia- [email protected]) that contains your password reset instructions; follow those directions to access the system, set your password, and set your security question(s). If you no longer have access to the email address on file with the Board, please email Krishna Poe.
Once in the system, choose LICENSE RENEWAL, please enter the required information (DOB, SSN), update contact information and current employment (please note that at this time you cannot edit your DOB or SSN under the PROFILE section, this must be done as part of the renewal application).
Use the Continuing Education link in the menu at left to enter completed activities; once on the Continuing Education page, click View, then Add New Records, and populate the fields repeating the steps until finished. You will need to enter each activity. The portal does not support uploading CE certificates or other CE documentation at this time, but please retain all documentation for 4 years. Example of how to list CE activities.
*Please note that the portal is not displaying the correct CE requirements. Please enter CE activities to meet the requirements. If you are newly licensed and this is your FIRST renewal, your CE is prorated. Inactive Licensees are not required to complete CE.
Use the Invoices & Receipts link in the menu at left to print this document if desired.
Use the Certificate and Wallet Card link in the menu at left to print your current renewal card (if your application requires review by Board staff, you will not have access to this until after your application has been approved. You will receive notification via email once it is available).
While the new system is highly intuitive and easily navigated, Board staff will prioritize licensees requiring renewal assistance; please email Krishna Poe.
Pursuant to A.R.S. § 32-3226, licensees who do not have a business address may OPT OUT of the requirement to make their home address public (A.R.S. § 32-3801). Licensees who opt out must provide a phone number or email address to the Board which can be disclosed to a patient or client who is seeking a copy of their medical records. If you fall into this category and wish to opt out, please email the Board office with a written request to opt out per A.R.S. § 32-3226.
Important Advisory: Fingerprint Clearance Card Requirement Delayed Indefinitely- Please use this link to reference the email which was sent to all licensees on November 16, 2021, regarding the Board's fingerprint clearance requirement.