Portal Now Open for December & January License Renewals
You are eligible to submit your license renewal application 60 days prior to your expiration date. At that time, you will receive an email notification reminder from [email protected]. Please check your junk/spam folder.
The portal is most compatible with Google Chrome as the browser. It is NOT compatible with smartphones & tablets. If you receive a "Network Error" message, please change your internet browser to Chrome and clear your browser history (cache).
How To Clear Cache on Chrome, Safari, Firefox, and Edge
There is no grace period that allows for a Licensee to practice past their license expiration date.
Use the LICENSEE PORTAL to renew your license. Please allow 5-7 business days for Board staff to review and approve your application. You will receive notification via email once approved and may print your own wallet card/license.
Follow these steps to renew your license if you have previously logged in to the Thentia Cloud Portal:
2. Enter your email address on file with the Board and your password. Passwords are case-sensitive. Please note that only Board staff can change email addresses, otherwise you will get locked out of your account.
3. If you fail to correctly enter your password or answer three times, the system will lock you out and will not send the forgot password email. If this occurs, email Krishna at [email protected] for a portal credentials reset.
4. Please update & confirm mailing and employment contact information.
5. Proceed to the License Renewal application
6. Continuing Education- Please see the information below pertaining to CE Broker. Use of this platform is required to complete the renewal application for all active licenses.
7. Use the Invoices & Receipts link in the menu at left to print this document if desired.
8. Use the Certificate and Wallet Card link in the menu at left to print your current renewal card/license (if your application requires review by Board staff, you will not have access to this until after your application has been approved. You will receive notification via email once it is available).
Follow these steps to renew your license, if you have NOT previously used the Thentia Cloud Portal:
2. Click the ACTIVATE NOW button.
3. Enter the email address you have on file with the Board and click Reset Password. Check that email account, INCLUDING THE JUNK/SPAM FOLDER (for the email from Thentia- [email protected]) that contains your password reset instructions; follow those directions to access the system & set your password. If you no longer have access to the email address on file with the Board, please email Krishna Poe.
4. Once in the system, choose LICENSE RENEWAL, please enter the required information (DOB, SSN), update contact information and current employment (please note that at this time you cannot edit your DOB or SSN under the PROFILE section, this must be done as part of the renewal application).
5. Continuing Education- Please see the information below pertaining to CE Broker. Use of this platform is required to complete the renewal application for all active licenses.
6. Use the Invoices & Receipts link in the menu at left to print this document if desired.
7. Use the Certificate and Wallet Card link in the menu at left to print your current renewal card/license (if your application requires review by Board staff, you will not have access to this until after your application has been approved. You will receive notification via email once it is available).
While the new system is highly intuitive and easily navigated, Board staff will prioritize licensees requiring renewal assistance; please email Krishna Poe.
Continuing Education Requirements
CE BROKER:
Continuing Education-The Board has partnered with an outside vendor (CE Broker) to change how CE is reported and has transitioned to the new platform. All licenses which expire on June 30, 2024, or later will be required to use this new platform through CE Broker. If you have not already created your free account you may do so at any time.
CE Broker helps professionals track their CE progress. This easy-to-use platform makes it easy to monitor your CE history and manage your documentation for personal, academic, employment, or license renewal purposes.
ACTIVATE YOUR CE BROKER ACCOUNT
- Visit www.cebroker.com/plans (
Works best in Chrome) - Select your account option
- Enter your full license number (including the BEH or PSY) and get started tracking your continuing education!
This easy-to-use platform makes it easy to monitor and manage your CE history
It is not mandatory to pay for the upgraded CE Broker account, the free account is sufficient for license renewal purposes.
Use of this platform is required to complete the renewal application for all active licenses.
For additional information on Continuing Education Requirements, please refer to the RESOURCES page, Statutes and Rules. Psychologists (R4-26-207), Behavior Analysts (R4-26-409). For Document type, please choose RULES under the drop down menu. Neither the Board, nor Board staff pre-approve any continuing education courses or activities.
If this is your first license cycle, your CE requirements are prorated. Please refer to the issuance letter you were emailed to verify your individual CE and the prorated renewal/expiration date of your license. You may also look this up online following the below steps:
Address Change and/or Name Change
According to A.R.S. § 32-2066(B), a licensee must inform the Board of any address or name change within 30 days. The Board may assess the costs incurred in locating a licensee and may assess a civil penalty of not more than $100 against a licensee who fails to notify the board within 30 days from the date of any change of information required to be reported under this subsection.
If you are a Board Licensee and wish to change your contact information, please login to the PORTAL and update your information. If you are a new user, you will need to activate your account using your primary email address on file. A link to access your account will be emailed from [email protected], please check your junk/spam folder. If you have technical issues, please contact Krishna Poe
Address Opt Out
Pursuant to A.R.S. § 32-3226, licensees who do not have a business address may OPT OUT of the requirement to make their home address public (A.R.S. § 32-3801). Licensees who opt out must provide a phone number or email address to the Board which can be disclosed to a patient or client who is seeking a copy of their medical records. If you fall into this category and wish to opt out, please email the Board office with a written request to opt out per A.R.S. § 32-3226.
Arizona Statement of Citizenship and Alien Status Form
If you are a U.S. citizen and provided this form and evidence of citizenship with your initial application, you do NOT need to submit this or additional evidence with your renewal. If you are NOT a U.S. citizen and are renewing your license, please complete and submit this form and send a current government issued picture ID as evidence of lawful presence in the U.S. as required by federal and state laws.
Arizona Statement of Citizenship and Alien Status Form
Fingerprint Clearance
Important Advisory: Fingerprint Clearance Card Requirement Delayed Indefinitely- Please use this link to reference the email which was sent to all licensees on November 16, 2021, regarding the Board's fingerprint clearance requirement.