Board Office Updates

Payson Hike View
May 4, 2022

Lobby window #6 at 1740 W. Adams Street in Phoenix is open to the public to drop off documents. Staff work both in the office and remotely. The most efficient way to contact Board staff is by email. The walk-up lobby window is available between 8:00 a.m. and 5:00 p.m. to drop off documents only. Lobby window personnel are unable to address questions. 

Board staff:

Executive Director
Heidi Herbst Paakkonen, MPA
Email: [email protected] 

Deputy Director
Jennifer Michaelsen, MPA (Claims, Complaints, Investigations)
Email: [email protected]

Licensing Specialist - Behavior Analysts
Zakiya Mallas (Behavior Analyst Initial Applications Only)
Email: [email protected]

Licensing Specialist - Psychologists
Kathy Fowkes (Psychologist Initial Applications Only)
Email: [email protected]

Projects Specialist
Krishna Poe (Licensee Queries, Renewal apps, CE, Verifications, Public Record Requests, Address Changes)
Email: [email protected]